Travel Nails was founded by Carolina Means in February, 2024. Travel Nails was created to be a sanitary, private, safe, comforting, & relaxing environment for all my clients individually. It's a sanctuary for all clients to wind down & finally have some peace in a quiet area.
At Travel Nails, I offer a variety of drinks, a clean nice environment, essential oil aroma smells for the relaxation of your service, music requests, movie requests, free venting sessions from your nail tech, & a comforting chair for all clients to relax in.
I make sure all items are sterilized or disposable before using on the next client, I refuse to accept another client until all tools are sterilized and fully clean from my sterilization process. Under no circumstances will I allow another client to use anything dirty from a previous client.
#1) Client Photography and Videography:
We kindly ask that clients refrain from taking photos or videos of the technician or workspace without prior permission. Photos of your completed nails within the salon environment are welcome, as long as the technician is not included in the shot.
2. Communication and Respect:
We value open communication and strive to deliver exceptional service that meets your expectations. If you have any concerns about the design, length, or another aspect of your service, please do not hesitate to politely bring it to the technician's attention. They will be happy to adjust the service accordingly, within reason, to ensure your satisfaction.
We understand that everyone has off days; however, we kindly request that you treat the technician with courtesy and respect. They are dedicated to providing a relaxing and enjoyable experience, and unprofessional behavior will not be tolerated. In the event of disruptive behavior, we may be forced to ask you to leave the salon and reschedule your appointment for a later date, when you are feeling calmer.
3. Service Changes:
Our technicians take great pride in their work and are committed to ensuring your satisfaction. If you are unhappy with a design, length, or nail art element, please inform the technician immediately. They will do their best to adjust the service to meet your preferences, free of charge, if it's a genuine mistake.
However, repeated changes beyond initial corrections may incur an additional fee of $15 to cover the extra time and product required. This fee will be applied at the technician's discretion if it's clear the changes are a matter of preference rather than correcting a mistake.
#4) Deposits:
note : To ensure a smooth and efficient service for all clients, we kindly ask that you review our appointment booking and deposit policy:
#5) Rescheduling:
#6) Payments:
We understand that unexpected situations may arise. If you anticipate any difficulty with payment, please communicate with us as soon as possible. We are always happy to discuss alternative arrangements.
#7) Client Safety and Security Policy
We take the safety and well-being of our technicians and clients very seriously. We have a zero-tolerance policy for any form of violence or threatening behavior directed towards our staff.
We maintain a safe and secure environment for all our clients. Our salon is equipped with [security measures, e.g., security cameras, discreet panic buttons] to ensure the well-being of everyone on the premises.
We have a strict zero-tolerance policy for any form of violence or threatening behavior towards our staff. This includes, but is not limited to, verbal threats, physical assault, or any actions that could be perceived as a threat.
We expect all clients to treat our technicians with courtesy and respect. If a client exhibits violent or threatening behavior, we will take immediate action to ensure the safety of our staff and other clients. This may include:
Consequences of Violence:
Any client who engages in violence or threatening behavior will be permanently banned from the salon and will not be welcome back for future services.
We appreciate your understanding and cooperation in maintaining a safe and enjoyable environment for everyone at Travel Nails.
Please Note: For legal reasons, we cannot disclose the specific details of our security measures. However, be assured that we take all necessary precautions to protect our staff and clients.
Our Commitment:
We value your time and strive to provide a professional and relaxing experience. By implementing this policy, we can ensure that all clients receive our full attention and dedicated service.
We appreciate your understanding!
Copyright © 2024 Travel Nails - All Rights Reserved.
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